Privacy Policy

We are pleased that you are visiting our website and thank you for your interest!
Protecting your privacy when using our website is important to us, so please take note of the information below about how we handle your data.
We process your data exclusively on the basis of the legal provisions (DSGVO, DSG 2018, TKG 2003):

Chicken Cooper is a brand of CreyNox GmbH. In the following text, the company is called Chicken Cooper.

1) BASIC INFORMATION ON THE HANDLING OF PERSONAL DATA:

You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted by the respective internet browser and stored in log files, the so-called server log files, such as date and time of access, name of the page accessed, amount of data transferred and the requesting provider.

This data cannot be assigned to a specific person and is used solely to ensure the trouble-free operation of our website and to improve our services.

Personal data is collected when you voluntarily provide it to us for the purpose of executing a contract. Which data is collected can be seen from the respective input forms. We store and use the data you provide for the purpose of processing the contract. After complete execution of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods, and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved on our part, about which we inform you accordingly below.

In the context of contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. Your data will be deleted after final processing of your request, provided that you wish this and that the deletion does not conflict with any statutory retention obligations.

Normally, we process personal data, as far as necessary, for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) as well as beyond that in accordance with the statutory retention and documentation obligations, which result, among other things, from the Austrian Commercial Code (UGB), the Federal Fiscal Code (BAO) as well as until the end of any litigation, ongoing warranty and guarantee periods, etc.

2) TRANSFER OF PERSONAL DATA FOR ORDER PROCESSING:

The personal data collected by us will be passed on to the transport company commissioned with the the transport company commissioned with the delivery, insofar as this is necessary for the delivery of the goods.

In the course of operating and maintaining our websites, we have commissioned the company
Geckow Events & Multimedia e.U..

In the course of their activities, the commissioned company or companies could gain access to your personal data, insofar as they require the data to perform their respective services. These companies have undertaken to comply with the applicable data protection regulations vis-à-vis us. Order processing contracts have been concluded in accordance with Art 28 DSGVO.

You can request more detailed information on the order processors commissioned by us via the contact form on our homepage or directly at info@chicken-cooper.com.

3) YOUR RIGHTS AND CONTACT:

You have a right to free information about your stored data and, if applicable, a right to correct, block or delete this data. If you have further questions about the collection, processing or use of your personal data, please contact the manager responsible for data protection via the contact form or by mail.

The same applies to information, blocking, deletion and correction requests regarding your personal data as well as to revocations of granted consents.
You will find the contact address in our imprint. Furthermore, you have the right to correct the data, as well as to restrict processing, to data portability and to lodge a complaint with the Austrian Data Protection Authority (Wickenburggasse 8-10, 1080 Vienna, e-mail: dsb@dsb.gv.at).

Your information including personal data from our contact form will be transmitted to us via our own mail server to process your request, processed and stored by us. This data will not be collected or passed on without your consent. Without this data, we cannot process your requests. The data processing is based on the legal provisions of § 96 para 3 TKG and Art 6 para 1 lit a (consent) DSGVO.

4) NO LIABILITY FOR OWN CONTENT:

Chicken Cooper makes every effort to ensure that the information provided on this website is correct and up-to-date. Nevertheless, errors and ambiguities cannot be completely excluded. Chicken Cooper therefore accepts no liability for the topicality, correctness, completeness or quality of the information provided.

Chicken Cooper also accepts no liability for material or immaterial damage caused directly or indirectly by the use or non-use of the information provided or by the use of incorrect or incomplete information, unless it can be proven that Chicken Cooper acted with intent or gross negligence. The same applies to files which are made available on these pages for free download.

Chicken Cooper reserves the right to change, supplement or delete parts of the Internet offer or the entire offer without prior notice or to cease publication temporarily or permanently.

5) NO LIABILITY FOR EXTERNAL CONTENT:

In accordance with Section 17 of the Euro-Commerce Act (ECG), Chicken Cooper is not responsible for information to which reference is made by means of an electronic link (external hyperlink) as long as Chicken Cooper has no actual knowledge of the illegality of the information and is also not aware of any facts or circumstances with regard to claims for damages from which the possible illegal activity or information becomes obvious.

Chicken Cooper shall not be subject to a general obligation to check the contents to which reference is made in accordance with §17 ECG.

6) NO SUBSTITUTE FOR PERSONAL ADVICE:

The information provided on these Internet pages does not constitute individual advice and cannot replace such advice.
Our employees will be happy to provide you with individual advice.

7) COPYRIGHT / USE OF THE INTERNET PAGES:

The content, layout, design of the Internet pages, the graphics used and the other content of these Internet pages are protected by copyright. Reproduction of the pages or their contents requires the prior written consent of Chicken Cooper.

8) DATA SECURITY

The management of Chicken Cooper uses technical and organizational security measures in order to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons.
Our security measures are continuously improved in accordance with technical progress.